Privacy Policy for Genius Buddy

GENIUS BUDDY — TERMS & CONDITIONS

Effective Date: 1st January 2024
Business Name: Genius Buddy Assignments Help
Website: www.geniusbuddyy.com
Location: New Delhi, India
Phone/WhatsApp: +91 8595 310 263
Email: help@geniusbuddyy.com / geniusbuddy53@gmail.com

1. Introduction

These Terms & Conditions (“Terms”) govern the use of services provided by Genius Buddy (“Genius Buddy”, “we”, “us” or “our”) to students, clients and other users (“Client”, “Student” or “you”).

By requesting a quotation, placing an order, making a payment, providing project requirements after accepting a quotation, or otherwise engaging our services, you confirm that you have had a reasonable opportunity to read, understand and accept these Terms.

If you do not agree with these Terms, you should not place an order or use our services.

2. Nature of Our Services

Genius Buddy provides academic-support and related educational services, which may include:

• Assignments and academic writing support.
• Reports and case studies.
• Dissertation and research support.
• Research proposals.
• Proofreading and editing.
• Referencing and formatting support.
• Presentation and academic document support.
• Subject-specific research and writing assistance.
• Other educational or academic-support services agreed between Genius Buddy and the Client.

The exact service, scope, word count, deadline, price and deliverables will be based on the quotation or written agreement confirmed between Genius Buddy and the Client.

3. Academic Responsibility

• Materials supplied by Genius Buddy are intended to support learning, research, preparation, editing, reference and academic development.
• The Client is responsible for reviewing the material and ensuring that its use complies with the rules and policies of their university, college or educational institution.
• The Client is solely responsible for deciding whether and how any material is submitted or used.
• The Client must not use our services in a manner that violates applicable academic-integrity, examination or assessment rules.
• The Client is responsible for checking their institution’s rules concerning external academic assistance, authorship, artificial intelligence, plagiarism, referencing and permitted collaboration.
• Genius Buddy does not guarantee that any university, lecturer, tutor, examiner or educational institution will accept, approve or award a particular grade for any material.

4. No Guarantee of Academic Results

Genius Buddy does not guarantee:

• A particular grade or mark.
• A pass, distinction or classification.
• University approval.
• Admission or progression.
• Scholarship eligibility.
• Academic promotion.
• A particular plagiarism or similarity score.
• A particular AI-detection result.
• Any other specific academic outcome.

Academic results depend on factors outside Genius Buddy’s control, including the Client’s own performance, institutional requirements, assessment criteria, examiner decisions and how the Client uses the provided material.

Any examples, testimonials, previous results or success statements displayed on our website are illustrative and do not constitute a guarantee of future results.

5. Client Responsibilities

The Client is responsible for providing accurate and complete information required to perform the service.

This may include:

• Assignment or project brief.
• University or institution guidelines.
• Module or course information.
• Topic and research question.
• Required word count.
• Deadline and applicable time zone.
• Referencing style.
• Marking criteria or rubric.
• Required sources or reading materials.
• Formatting requirements.
• Any instructions provided by the Client’s tutor or institution.

The Client must promptly notify Genius Buddy of any relevant changes to the requirements.

Genius Buddy is not responsible for errors, delays or unsatisfactory outcomes caused by incomplete, inaccurate, contradictory or late information supplied by the Client.

6. Scope of Work

The agreed quotation applies to the scope of work confirmed at the time the order is accepted.

The following may be treated as additional work:

• A substantial change to the original brief.
• A change of topic.
• A change of research question.
• A change of methodology.
• A significant change in structure.
• A substantial increase in word count.
• New university requirements introduced after work has commenced.
• Additional sections not included in the original order.
• Additional deliverables not included in the quotation.
• Any other material change to the originally agreed requirements.

Additional work may require additional payment and/or a revised delivery date.

7. Payment Terms

7.1 Advance Payment

Genius Buddy requires either:

• 50% advance payment, or
• 100% full payment in advance

before work commences.

Work will normally begin only after the required payment has been received and the order has been confirmed.

7.2 50% Advance Payment Option

Where the Client chooses the 50% advance-payment option:

• The first 50% payment confirms the order and allows Genius Buddy to commence the agreed work.
• The remaining 50% balance becomes payable after completion of the agreed work and before the final completed files are released.
• The outstanding balance remains payable even if the Client subsequently decides not to use or submit the completed work, subject to applicable law.
• Genius Buddy may withhold final delivery until the outstanding balance has been received.

7.3 Full Payment Option

Where the Client makes full payment in advance:

• The order will be processed according to the agreed scope and deadline.
• The Client should retain the payment confirmation for their records.

7.4 Additional Work

Additional work outside the agreed scope may require additional payment.

Genius Buddy will, where reasonably practicable, communicate the additional charge to the Client before undertaking substantial additional work.

7.5 Payment Records

The Client should retain:

• Payment receipts.
• Transaction references.
• Quotations.
• Order confirmations.
• Important written communications.

These records may be requested when investigating payment-related questions or disputes.

8. Cancellation Policy

• A Client may request cancellation before work begins.
• Once work has commenced, cancellation does not automatically entitle the Client to a refund.
• Where work has already been completed, cancellation will not automatically cancel the Client’s payment obligation.
• If a Client has paid 50% in advance and the agreed work has been completed, the outstanding 50% remains payable before final completed files are released.
• Cancellation requests will be considered in accordance with the stage of work, agreed scope, payments already made and applicable law.
• Nothing in these Terms is intended to remove any legal right that cannot lawfully be excluded.

9. Refund Policy

Genius Buddy follows the following refund principles:

• No refund will normally be provided once the agreed work has been completed and delivered, except where a refund is required under applicable law.
• A change of mind does not automatically create a right to a refund.
• Failure to use the completed work does not automatically create a right to a refund.
• A decision not to submit the work does not automatically create a right to a refund.
• Personal circumstances or a change in academic plans do not automatically create a right to a refund.
• Where a genuine issue exists because the delivered work does not reasonably follow the originally agreed brief, the Client should first contact Genius Buddy and provide specific details of the issue.
• Where appropriate, Genius Buddy may offer corrections or rework in accordance with the Revision and Rework Policy below.
• A Client should not request a refund as a substitute for an applicable correction or revision process.
• Any refund request will be considered according to the circumstances, agreed scope, stage of work and applicable law.

Nothing in this section is intended to exclude or restrict any consumer or other legal rights that cannot lawfully be excluded.

10. Revision, Correction and Rework Policy

Genius Buddy may provide corrections or rework where appropriate.

10.1 Corrections to the Original Assignment

Corrections or rework are available only in relation to the main assignment or other work originally agreed and provided by Genius Buddy.

Corrections should:

• Relate to the original brief.
• Relate to the original instructions.
• Relate to requirements supplied before or at the time the order was confirmed.
• Be communicated clearly by the Client.

10.2 What Is Not Normally Considered a Correction

The following may be treated as additional work:

• A new topic.
• A new research question.
• A substantially different structure.
• A new methodology.
• A significant change in the assignment brief.
• A major change in university requirements after completion.
• A substantial increase in word count.
• New sections not included in the original order.
• Requests for a completely different approach after the original work has been completed.

Such requests may require an additional payment.

10.3 Revision Assessment

Genius Buddy reserves the right to reasonably determine whether a request is:

1. A correction to the originally agreed work; or
2. A new or additional requirement.

Corrections or rework do not constitute a guarantee of a particular grade or academic outcome.

11. Deadlines and Delivery

• The agreed delivery date is based on the information and requirements available when the order is confirmed.
• The Client must provide all necessary information and files within the agreed timeframe.
• Delays caused by missing information, late instructions, payment delays or changes to the scope may affect delivery.
• Urgent and same-day orders are subject to availability.
• Acceptance of an urgent order does not guarantee a particular academic result.
• Genius Buddy will make reasonable efforts to communicate material delays where practicable.

12. Final Delivery and Outstanding Balance

Where the Client has selected the 50% advance-payment option:

• Genius Buddy may complete the agreed work before requesting the remaining balance.
• The remaining balance must be paid before the final completed files are released.
• A preview, draft or progress update may be provided where appropriate.
• Failure to pay the outstanding balance may result in final delivery being withheld.
• Any delay caused by outstanding payment may affect the agreed delivery timeline.

13. Word Count

• The agreed price is generally based on the confirmed word count and scope.
• The treatment of references, bibliography, appendices, tables, figures and other material will depend on the quotation and the Client’s requirements.
• Any substantial increase in word count may result in an additional charge.
• The Client should confirm the required word count before work begins.

14. Plagiarism and Originality

• Genius Buddy aims to provide original content and takes reasonable measures to minimise plagiarism and inappropriate similarity.
• Where applicable, content may be checked using available plagiarism/similarity-checking tools.
• Similarity results may vary between different software platforms.
• Similarity reports may identify quotations, references, commonly used terminology and other legitimate matches.
• Genius Buddy does not guarantee a specific similarity percentage.
• Genius Buddy does not guarantee that a university’s plagiarism-detection system will produce the same result as another checking platform.

15. AI Detection

Where Genius Buddy represents that content has been manually prepared or produced without generative AI, this representation refers to the production process used by Genius Buddy to the best of its knowledge.

However:

• AI-detection tools can produce false positives.
• Different AI-detection platforms may produce different results.
• Detection results may change when the same document is checked at different times.
• Genius Buddy cannot guarantee a particular AI-detection score or result from a university or third-party platform.

16. References and Sources

• Genius Buddy aims to provide relevant and authentic references where references are included in the agreed service.
• The Client should review references and sources before academic submission.
• The availability of third-party articles, databases, websites and publications may change.
• Genius Buddy is not responsible for a third-party source becoming unavailable, restricted or removed after delivery.
• The Client remains responsible for ensuring that the final submission follows the referencing requirements of their institution.

17. Confidentiality

Genius Buddy respects the confidentiality of Client information.

We will take reasonable steps to:

• Keep Client information confidential.
• Restrict access to information to persons who reasonably require it for business purposes.
• Use Client documents primarily for providing the requested service.
• Avoid intentionally publishing personal Client information without an appropriate basis or permission.

However, confidentiality does not constitute a guarantee of absolute security. Genius Buddy cannot guarantee protection against every possible cyberattack, technical failure, unauthorised access or other event outside our reasonable control.

18. Client Documents and Personal Information

The Client should avoid providing unnecessary sensitive personal information.

The Client confirms that they have the right to provide documents, files, data and instructions supplied to Genius Buddy.

The Client should not knowingly provide:

• Another person’s confidential information without permission.
• Unnecessary personal data.
• Passwords or account credentials.
• Banking passwords or security codes.
• Other information that is not required for the requested service.

19. Intellectual Property

• Ownership and permitted use of final deliverables will depend on the service purchased and the agreement between Genius Buddy and the Client.
• Third-party content remains subject to the intellectual-property rights of its respective owners.
• Trademarks, logos, images, publications and other third-party materials may not be reproduced without appropriate rights or permission.
• Genius Buddy’s proprietary templates, systems, internal materials, branding and website content may not be copied, resold, redistributed or commercially exploited without permission.

20. Website Content

All reasonable efforts are made to keep website information accurate and current.

However:

• Website information may be updated from time to time.
• Service descriptions and promotional offers may change.
• Examples and samples are provided for illustrative purposes unless specifically stated otherwise.
• Genius Buddy reserves the right to correct errors or update website information.

21. Testimonials and Reviews

• Clients must not knowingly submit false, fraudulent or misleading reviews.
• Genius Buddy may request permission to use genuine Client feedback or testimonials for marketing purposes.
• Where required, appropriate permission will be obtained before publishing identifiable personal information as part of a testimonial.
• Testimonials do not constitute a guarantee of future results.

22. Communication

Communication may take place through:

• Email.
• WhatsApp.
• Telephone.
• Website forms.
• Other communication channels agreed between the Client and Genius Buddy.

Clients should retain important communications relating to:

• Quotations.
• Payments.
• Requirements.
• Deadlines.
• Revision requests.
• Delivery.
• Refund or complaint requests.

For clarity and record-keeping, Genius Buddy may confirm important verbal conversations in writing.

23. Misuse of Services

Genius Buddy reserves the right to refuse, suspend or discontinue services where reasonably necessary, including where:

• False or fraudulent information is provided.
• A Client engages in abusive, threatening or discriminatory behaviour.
• A Client attempts to obtain services using fraudulent or unauthorised payment methods.
• The requested service may involve unlawful activity.
• The Client repeatedly changes the agreed scope without accepting applicable additional charges.
• The Client attempts to misuse, copy or commercially exploit Genius Buddy’s proprietary materials.
• Continuing the service would create an unreasonable legal, security, ethical or operational risk.

24. Third-Party Services

Genius Buddy may use third-party services for purposes such as:

• Payment processing.
• Communication.
• File storage.
• Website hosting.
• Analytics.
• Similarity/plagiarism checking.
• Other legitimate business operations.

Third-party services operate under their own terms and policies.

Genius Buddy is not responsible for third-party outages, technical failures, policy changes, security incidents or other events outside our reasonable control.

25. Limitation of Responsibility

To the extent permitted by applicable law:

• Genius Buddy is not responsible for academic decisions made by universities, colleges, tutors, examiners or other educational institutions.
• Genius Buddy does not guarantee academic results.
• Genius Buddy is not responsible for problems caused by inaccurate, incomplete or late information supplied by the Client.
• Genius Buddy is not responsible for delays caused by events outside our reasonable control.
• Genius Buddy is not responsible for changes made to delivered work by the Client or another third party after delivery.
• Genius Buddy is not responsible for the Client’s failure to comply with their institution’s academic rules.
• Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

26. Force Majeure

Genius Buddy will not be responsible for delay or failure to perform caused by circumstances reasonably beyond our control, including:

• Internet or telecommunications failures.
• Major technical failures.
• Power failures.
• Natural disasters.
• Government actions or restrictions.
• Cybersecurity incidents.
• Third-party platform outages.
• Serious operational disruptions.
• Other unforeseen circumstances beyond reasonable control.

Where reasonably practicable, Genius Buddy will attempt to notify the Client of material delays caused by such circumstances.

27. Complaints and Dispute Resolution

If the Client has a complaint or concern:

1. The Client should contact Genius Buddy as soon as reasonably possible.
2. The Client should provide the order details and relevant supporting information.
3. The Client should clearly explain the issue and the resolution requested.
4. Genius Buddy will review the matter and, where appropriate, offer a reasonable resolution under the agreed service terms.

Both parties should make reasonable efforts to resolve genuine disputes amicably before commencing formal proceedings, subject to any rights available under applicable law.

28. Governing Law and Jurisdiction

These Terms shall be interpreted in accordance with the applicable laws of India, subject to any mandatory rights or protections applicable to the Client under law.

Any dispute that cannot be resolved amicably may be submitted to the legally appropriate court, tribunal or other forum having jurisdiction.

29. Privacy Policy

The collection and use of personal information by Genius Buddy are governed by our separate Privacy Policy, which explains:

• What information we may collect.
• Why information may be collected.
• How information may be used.
• How information may be protected.
• Data retention.
• Privacy-related requests.
• Third-party services and data processing.

The Privacy Policy forms part of the overall terms governing use of our website and services.

30. Changes to These Terms

Genius Buddy may update these Terms & Conditions from time to time.

• The latest version will be published on our website.
• The Effective Date will identify the current version.
• Existing orders will generally be governed by the terms applicable when the order was accepted, unless otherwise required by law or agreed between the parties.
• Continued use of our services after an update may be subject to the updated Terms for future orders.

31. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be limited or removed to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.

32. No Waiver

Failure by Genius Buddy to enforce any provision of these Terms on one occasion does not mean that Genius Buddy waives its right to enforce the same provision in the future.

33. Entire Agreement

The quotation, confirmed order details, applicable Privacy Policy and these Terms & Conditions together form the basis of the agreement between Genius Buddy and the Client, subject to any specific written agreement made between the parties.

If there is a conflict between these Terms and a specific written agreement for an order, the specific written agreement may apply to the extent expressly agreed.

34. Acceptance of Terms

By:

• Requesting a quotation;
• Accepting a quotation;
• Making an advance or full payment;
• Placing an order;
• Providing project requirements after accepting the quotation; or
• Continuing to use Genius Buddy’s services,

the Client confirms that they have had an opportunity to read and understand these Terms & Conditions and agree to be bound by the applicable terms, subject to their legal rights.

Where practical, Genius Buddy may also request the Client to provide written or electronic confirmation that these Terms have been read and accepted.

35. Contact Information

Genius Buddy Assignments Help
New Delhi, India

Website: www.geniusbuddyy.com
Email: help@geniusbuddyy.com
Email: geniusbuddy53@gmail.com
Phone/WhatsApp: +91 8595 310 263

Effective Date: 1st January 2024

End of Terms & Conditions